Experience

Manager, Entrepreneurship Outreach Programs
June 2022 – Present | Florida Gulf Coast University, Fort Myers, FL

• Developed marketing materials to encourage students participation during events.

• Coordinated major admission events, enhancing university visibility.

• Managed social media communications, increasing online engagement.

• Organized entrepreneurship programs, including Veterans Florida Entrepreneurship Program workshops.

• Secured grant funding through successful grant proposals.

• Advised the Collegiate Entrepreneurs Organization (CEO) FGCU Chapter.

• Redesigned websites to enhance user experience.

• Supervised a team, fostering a collaborative work environment.

• Collaborated with university departments to promote entrepreneurship.

• Managed stakeholder relations and CRM systems.

• Conducted reporting and analysis for program improvement.

Director of Business Development
November 2019 – June 2022 | Windy City Air Sealing, Chicago, IL

• Created branding and marketing materials for advertising campaigns.

• Managed relationships with construction superintendents and homeowners.

• Oversaw daily operations across multiple job sites.

• Developed strategic plans to identify new revenue streams.

• Managed budgeting and scheduling for projects.

Assistant Manager,  Interim General Manager
February 2021 – December 2021 | Oberweis Dairy, Bolingbrook, IL

• Managed operations at a tri-concept restaurant: Oberweis Dairy, That Burger Joint, and Woodgrain Pizzeria.

• Conducted inventory counts and ordering, reducing waste.

• Hired and trained staff, improving retention.

• Evaluated store performance, increasing profitability.

• Facilitated transition from Micros to Toast Tab POS systems.

• Selected for a corporate role as Head of New Tri-brand Store Development.

• Ensured compliance with food safety regulations.

Operations Manager
October 2019 – January 2021 | Scout Comics & Entertainment, Fort Myers, FL,

• Led daily operations, including order fulfillment and inventory management.

• Implemented new retail revenue streams, boosting sales.

• Managed relationships with consumers, wholesalers, and creators.

• Assisted in evaluating and selecting a new headquarters location.

• Created engaging content and optimized social media presence.

Small Business Owner
November 2018 – December 2020 | Happiness is Cookies, Greater Chicagoland Illinois and Southwest Florida Region

• Founded and operated a cookie business under the Florida Cottage Food Act.

• Developed products, managed sales, and ensured regulatory compliance.

• Generated income while gaining experience in product development and entrepreneurship.

• Utilized marketing strategies to increase brand awareness.

Maintenance Account Manager
August 2018 – February 2020 | Peer Landscaping, Fort Myers, FL

• Managed daily maintenance routes and client relationships.

• Assisted in developing the maintenance division of the startup.

• Performed equipment maintenance, ensuring operational efficiency.

• Oversaw landscape management and maintenance.

Supervisor
August 2016 – August 2018 | Loveboat Homemade Ice Cream, Fort Myers, FL

• Supervised staff and daily operations at a popular ice cream shop.

• Enhanced customer satisfaction through excellent service.

• Trained new employees, improving team efficiency.

• Managed cash handling and inventory control.

Small Business Owner
August 2015 – August 2016 | Schaffer Brothers Painting, Southwest Florida Region

• Established a family painting business in Southwest Florida.

• Managed operations, customer service, and business expansion.

• Balanced business responsibilities while attending college.

• Developed strategic plans for market entry and growth.

Crew Trainer
August 2013 – May 2015 | Oberweis Dairy, Greater Chicago Area

• Trained new employees, enhancing team performance.

• Provided excellent customer service, contributing to repeat business.

• Assisted in daily operations and inventory management.

• Maintained high standards of food safety and quality.

Small Business Owner
April 2012 – November 2014 | Schaffer Brothers Window Cleaning, Illinois

• Founded and operated a window cleaning business during high school.

• Secured commercial accounts, including Oberweis Dairy locations.

• Managed client relationships and operations independently.

• Demonstrated entrepreneurship from a young age.

Golf Caddie
February 2010 – April 2012 | Midlothian Country Club, Midlothian, IL

• Provided exceptional service to club members.

• Developed a strong work ethic and customer service skills.

• Learned discipline and professionalism in a high-end environment.

• Special Guest & On-Air Personality, Scout Comics & Entertainment, Fort Myers, FL, (2023-2024)

• Student Intern, FGCU Veterans Florida Entrepreneurship Program - Fort Myers, Fl. (2018–2019)

• Student Mentor, FGCU x Immokalee Foundation Summer Camp Program - Fort Myers, Fl. (2020) 

• Youth Group Member, Christ Lutheran Church - Orland Park, Il. (2007-2015)

• Cub Scout Troop 372, Orland Park Il. (2002-2007)

Bachelor of Science in Interdisciplinary Entrepreneurship
August 2018 – December 2020 | Florida Gulf Coast University, Fort Myers, FL

• Relevant Coursework: Data Analysis, Marketing Strategy, Innovative Decision Making, Innovation by Design

• Activities:

  • Participant in the FGCU Runway Program (2018–2020)

  • Student Intern for the FGCU Veterans Entrepreneurship Program (2019–2020)

Associate's Degree with Concentration in Business Management
August 2015 – May 2018 | Florida Southwestern State College, Fort Myers, FL

Relevant Coursework: Management Principles, Business & Hospitality Management, Macroeconomics & Microeconomics 

• Effective Manager Training, Manager Tools

• FGCU Leadership Academy Certification, FGCU Alumni Association

• Effective Communicator Training, Manager Tools

• Ten Habits of Great Decision Makers, LinkedIn Learning

• Teamwork Essentials: Stand Out as a Valuable Team Member, LinkedIn Learning

• DISC Certified, Manager Tools

• Illinois Food Safety Certification, ServSafe

Program Development

• Program Analysis

• Grant Management and Development

• Training and Development (HR)

• Executive Coaching

• Team Building

• Event Planning and Management

Marketing and Communications

• Marketing Strategy

• Brand Awareness

• Social Media Marketing

• Content Creation and Strategy

• Copywriting

• Canva

• Adobe Creative Suite (Photoshop, Illustrator)

• Web Design

• Social Media Optimization (SMO)

• Personal Branding

• Public Speaking

• Professional Communication

Stakeholder Relations

• Customer Relationship Management (CRM)

• Stakeholder Relations

• Customer Experience

• Customer Satisfaction

• Client Relationship Management

Analysis and Reporting

• Data Analysis

• Market Research

• Reporting & Analysis

• Auditing

• Attention to Detail

• Critical Thinking

• Decision-Making

Technical Skills

• Microsoft Office Suite (Excel, Word)

• Microsoft Word (LinkedIn Skill Assessment Passed)

• Shopify and E-commerce Platforms

• Autodesk Fusion 360

• Laser Engraving

• 3D Printing

• QSR Systems

• POS Systems (Micros, Toast Tab)

• Live Video Streaming and Recording

Additional Skills

• Grant Writing

• Fundraising

• Project Management

• Strategic Planning

• Budgeting

• Inventory Management

• Multitasking

• Time Management

• Problem Solving

• Communication

• Leadership

• Hospitality

• Food Safety

• Cash Handling

• Training

• Teamwork

• Employee Feedback

• DISC Profiling